At OphthalCart, we strive to ensure customer satisfaction with every order. This policy outlines the conditions under which returns and refunds may be processed.
Eligibility for Returns
Products may be eligible for return if they are damaged, defective, or incorrectly supplied. Customers must notify us within a specified time after receiving the product.
Return Process
To initiate a return, please contact our support team with order details and proof of issue. Our team will guide you through the process.
Refund Policy
Refunds will be processed after verification of the returned product. The refund timeline may vary depending on the payment method.
Non-Returnable Items
Certain products may not be eligible for return due to hygiene or regulatory reasons.
Contact Us
For return or refund requests, contact us at hello@ophthalcart.com or +91 7976740846.